Can I cancel or return my tickets?
When & where can I buy tickets?
How much do tickets cost?
How do I pay?
How will I know if I have a ticket or not?
How do I get car parking or camper van / caravan / trailer-tent tickets?
I’m under 18, can I buy a ticket?
Do younger children & babies need a ticket?
Can I buy a day ticket to the festival?
What if I live outside the UK?
What do I do if there are problems with the transaction?
What do I do if I’ve bought a ticket but it hasn’t arrived in my email inbox?
What day can I arrive?
Can I leave tickets for friends to collect at the box office?
Getting to the festival
How do I get to the festival?
Do I need to exchange my ticket for a wristband?
Do I need identification to collect my ticket?
Once I arrive, is the site easy to get around?
When can I arrive on site? What hours are the gates open?
The Festival Site
Is there a water filling point for live-in vehicles?
Is there an Elsan disposal point on the campsite?
We are coming to camp as a family but arriving separately, can we reserve space together?
Are there any power points available for live-in vehicles?
I don’t have a tent, can I hire one?
Can I bring my pet?
Can I bring in my own alcohol?
If I have a disability, is this event suitable for me?
Can I BBQ or cook with open flame?
Can I get cash out at the festival?
Can I use my bank cards on site?
Can I bring food into the festival?
Is it okay to bring my own sound system / stereo?
What does ‘leave no trace’ mean?
Is there any lock up service for valuables?
Who can I contact after the festival for lost property?
Where will I find lost property?
How can I play at the festival?
I am a craft trader – how do I apply to trade at the festival??
I am a caterer – how do I apply to trade at the festival?
How can I get involved in Stewarding / Volunteering at the festival?